Regence’s Fayth Dickenson featured in Lewiston Tribune’s Made By Us campaign
Idaho’s Lewiston Tribune is aiming to bring an economic win to the Inland Northwest by increasing its focus on local businesses, products and services. Now in its second year, the paper’s Made By Us campaign highlights homegrown businesses and regional changemakers to promote local consumption and unite the community.
Regence’s Fayth Dickenson, supervisor of behavioral health utilization management, recently appeared in a Made By Us weekly feature. Working in behavioral health, Fayth partners with clinicians to ensure that Regence members have access to appropriate care, in the right setting and with the right providers and services.
“Navigating health plan coverage for any illness can be very difficult,” says Fayth, “but often times it is even more difficult with behavioral health issues because many people don’t even know where to begin or what resources are available.”
Fayth also leads trainings throughout the organization, including Mental Health First Aid, which was rolled out to Regence employees earlier this year.
“These trainings help [our] employees increase their knowledge of behavior health issues, learn about resources and options for treatment, and increase their confidence in assisting someone who may be experiencing a behavioral health issue or crisis.”
In her interview, Fayth says that she is encouraged to focus on solutions that improve members’ experiences with health care. “The work culture at Regence is very much one that empowers employees to see a need and to be part of the solution.”
A wife and mother, Fayth enjoys reading, traveling, camping and spending time with family and friends. She also gives back, volunteering with Suicide Prevention of the Inland Northwest (SPIN), a nonprofit that works to decrease suicide in the area.
Dedicated to improving the health of people, communities and our state’s economy, Regence takes part in the Made By Us campaign as it connects families, health care providers and the broader community to coordinate the best outcomes for consumers in a strong economy.
Read more of Fayth’s story in the Lewiston Tribune (page 2D).