Negotiations with Salem Health Professional Services

April 30, 2018
By Regence

To Our Regence BlueCross BlueShield of Oregon Members,

We work with hospitals, medical groups and other providers to help control costs, advocate for our members, and ensure high-quality care. We take this job seriously and do our best to never put you in the middle. 

Unfortunately, Salem Health Professional Services has been unwilling to negotiate a new contract and continues to demand a significant increase in what we pay them for your care. We are committed to supporting you through this transition and ensuring you continue receiving uninterrupted, high-quality care.

Pushing back against expensive care

We partner with many high-quality Oregon providers and believe doctors, nurses, specialists and other professionals should be fairly paid for services. But Salem Health Professional Services is demanding far more than what other comparable Oregon providers charge.

For members who visit Salem Health Professional Services

We remain hopeful Salem Health Professional Services will agree to a new contract that best serves our members and helps control costs. However, if we are unable to come to an agreement and Salem Health Professional Services leaves our network, here’s what you need to know:

  • Salem Health Professional Services, formerly Willamette Valley Professional Services, will remain in our network through June 30, 2018.
  • We will work closely with our members currently receiving care from Salem Health Professional Services to ensure they receive uninterrupted patient care and coverage.
  • Regence contracts with other local health care providers at in-network rates. To learn more about your options for high-quality, affordable care, call us at the number on the back of your Regence member ID card or visit We’re here to help.

We will update this page with important information as negotiations with Salem Health Professional Services continue.