care coordinator

Teaching about primary care transformation

By Briana Ledesma, Health Care Services | October 02, 2015

Making our health care system more person focused and economically sustainable requires teamwork. One of the critical ways Regence is working to accomplish this mission is through our Care Coordinator Academy.

Presented by Regence's Accountable Health Department, these sessions support front line practice transformation via tools, resources, training, and opportunities for providers to share evidence-based best practices.

Last week, approximately 50 Care Coordinators from 16 different medical groups across the state came together for two days of learnings. Topics ranged from motivational interviewing tips that improve patient engagement to risk stratifying patients in order to effectively manage chronic conditions, prevent hospital readmissions and close care gaps.

In one panel featuring four local provider practices, physician leaders shared tips and best practices for moving from a fee-for-service to a fee-for-value model. Panelists highlighted a number of opportunities, including incentivizing doctors on quality metrics, and interdepartmental challenges to engage the entire staff in value-based care. Read more about the panel at Health Care Inc. NW

"It's exciting to bring together practices of different sizes, from different locations, that have programs in different stages -- and offer them the opportunity to build relationships and share their unique perspectives,” said Regence Practice Transformation Coach Jenna Moody.  

Regence builds on the momentum from the Care Coordinator Academy through monthly teleconferences and an online platform to share tools, resources, and best practices with frontline staff. Investing in these provider training and education opportunities helps ensure that our local providers have the skills and resources to coach patients on positive behavior change, improve quality of care, and ultimately lower health care costs.

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