Dial 988: The national lifeline for suicide prevention and mental health crisis support
As of July 16, 2022, the U.S. has a new, easy-to-remember, three-digit crisis number: 988. The 988 Lifeline offers 24/7 call, text and chat access to trained crisis counselors who can help people experiencing suicidal, substance use, and/or mental health crises or any other kind of emotional distress. 988 is confidential and free, with call services available in English and Spanish, and interpretation in more than 150 languages.
People can also call, text or chat 988 if they’re worried about a loved one who may need crisis support.
The 988 Lifeline strengthens collaborative care, linking those in crisis to a wide range of community-based behavioral health services, from crisis response to early intervention and prevention services. The national network also provides specialized support to LGBTQI+ youth and young adults, and people who are deaf or hard of hearing. 988 makes it easy to reach out for help and connect with accessible care.
Regence members can access a variety of behavioral health resources
Whether you need occasional emotional support or ongoing mental health care, Regence has a variety of programs to prevent, identify and treat mental health and substance use disorders.
Most of our health plans offer virtual mental health treatment options from providers such as AbleTo Therapy+, Doctor on Demand, Talkspace, Charlie Health and more. No referral is needed – you can visit the provider website and fill out their intake form for an appointment.
In addition to the broad range of traditional and virtual mental health providers, most Regence members have access to specialized behavioral health care for those seeking help for eating disorders (Equip) and obsessive-compulsive disorders (nOCD).
Regence also offers access to traditional and virtual substance use disorder treatment providers, including Boulder Care, Eleanor Health (WA only) and Hazelden Betty Ford. If your employer has an employee assistance program (EAP), your use of the program is confidential and at low or no cost.
We encourage you to visit these providers’ websites, call our customer service team or visit regence.com to verify which virtual care and traditional behavioral health options are available through your health plan. Regence also provides free language services to people whose primary language is not English, such as: qualified interpreters and information written in other languages.