Health care conversations from Southern Oregon

By Angela Dowling, President, Regence BlueCross BlueShield of Oregon
February 12, 2020
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Angela Dowling reflects on a recent visit to Southern Oregon, which included speaking with the Chamber of Medford/Jackson County as well as KOBI-5 about the importance of driving value-based care, empowering health care consumers, and giving back to Oregon communities.

“What’s changed and what’s remained consistent in health care over these past seven years?”

It’s a question I could have spent all day answering. But when you’ve got 600+ eyes from the Chamber of Medford/Jackson County audience staring at you, and only a few seconds to answer, you’ve got to think fast and be concise.

Thankfully, it was a friendly crowd I’ve gotten to know well, and as Oregon’s largest health insurer, we’ve been at the forefront of many positive changes in service to our 790,000+ members. Every year I have the honor of speaking to the Southern Oregon business group, a trip I love because I get to hear directly from employers and individuals about what’s working—and what’s not working—about health care.

This year for my seventh consecutive appearance, I was honored to share the stage with Asante’s CEO Scott Kelly. Together, we talked about our evolving value-based partnership in our mutual quest to deliver more effective and affordable care to the local community.

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Many of the points from the Chamber conversation came up later in the day in a Five on 5 interview with KOBI-TV’s Craig Smullin, which you can watch here:

Regence’s own Andrew Over also found time during the trip to visit Kennedy Elementary and read to children as part of our ongoing sponsorship of SMART: Start Making a Reader Today.

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For more than 30 years, our Medford office has served Regence members across our four-state footprint with industry-leading customer service. We’re proud of these 250+ employees and look forward to continuing to serve the Southern Oregon community with the support of tremendous partners like Asante.