Regence members can access Vynca to support a serious illness diagnosis

By Regence
March 01, 2024
Senior on telehealth

Approximately 90 million Americans have been diagnosed with a serious illness. These diagnoses can come with a range of questions and emotions. Patients and their families need trusted support that’s convenient in order to improve overall well-being.

Palliative care providers focus on offering relief from symptoms and stress with the goal of improving the quality of life for both the patient and their loved ones as they manage their illness. Different from hospice care, which focuses on end-of-life treatment and is generally less than six months, people of any age can find themselves in need of palliative care.

Regence has partnered with Vynca, a telehealth palliative care provider that addresses physical, emotional and social impacts of a disease or diagnosis. Vynca does not replace traditional medical care; its specialists work with a patient’s established primary care provider to offer additional care coordination and support tailored for patients with serious illnesses. Vynca can assist with mental health counseling to address anxiety and stress, provide support for access to food, housing and transportation if needed, as well as manage physician appointments and communication.

Vynca uses telehealth (phone and video) which allows for more accessibility, and they coordinate closely with each patient’s established care team. Its providers focus on empowering individuals living with chronic symptoms, in the comfort of their own home. Depending on a patient’s diagnosis, Vynca will coordinate and connect them with a range of palliative care physicians, nursing and social service providers who know their care plan. Services are available 24 hours a day.

Regence has long been committed to providing palliative care to its members. Since 2007, its corporate foundation has invested more than $65 million to advance palliative care access, awareness and quality across the country. Additionally, our regional health plans in Oregon, Washington, Idaho and Utah introduced one of the first comprehensive palliative care programs in 2014.

Regence members can learn more and access Vynca services by visiting and completing a contact form, or by calling 1-888-227-8884.