Setting the record straight – EyeHealth Northwest continues to be in-network for Regence members

By Regence
August 04, 2023

EyeHealth Northwest recently sent patients a notice advising that its ambulatory surgery centers (ASCs) are no longer in the Regence network, effective Aug. 1, 2023. This is accurate. EyeHealth Northwest demanded a significant increase in what we pay them to care for our members. We continue to negotiate with the owners of EyeHealth Northwest  in hopes they will work with us to ensure our members can receive high-quality, affordable care through their ASCs.

We want to assure Regence members that EyeHealth Northwest providers and clinics remain in-network through May 15, 2024. This means Regence members may continue to see EyeHealth Northwest doctors at their clinics at in-network rates through May 15, 2024.

We will continue to work with the owners of EyeHealth Northwest to keep them in network for our members beyond that date. If we are unable to reach agreement, members will be advised to seek care from other providers. However, if they are unable to do so, EyeHealth Northwest providers and clinics are contractually obligated to provide Regence members in-network services through May 15, 2025.

Our premiums are based on what we expect care to cost. If EyeHealth Northwest demands more money, our members and customers will pay more. These negotiations are not about Regence; they are about our members and our customers. We serve as their advocate during these contract negotiations.

We are disappointed EyeHealth Northwest has chosen to alarm our members about its network status as a tactic to demand a significant increase in what we pay them to care for our members.

For more than 80 years, Regence has negotiated with Oregon providers to keep costs in check. We want to ensure that health care providers are fairly compensated and that our members continue to have access to high-quality care at an affordable price.

Our network remains strong with local in-network providers dedicated to providing high-quality, affordable health care, including:

  • Hillsboro Eye Clinic, Hillsboro
  • Legacy Devers Eye Institute at Emanuel and Good Samaritan, Portland
  • OHSU Casey Eye Institute at South Waterfront and Marquam Hill, Portland
  • Pacific Cataract and Laser Institute, Portland, Tualatin, Vancouver

Our Customer Service team is available to help those affected search for other in-network providers.

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