SEATTLE —Regence BlueShield in Washington announced today that it has been awarded Full Health Plan Accreditation and Case Management Accreditation for its commercial line of business from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry. This is the second time that Regence sought, and received, both Health Plan and Case Management Accreditation from URAC.

URAC accreditation is a nationally recognized symbol of excellence, respected throughout the industry and by the federal and state governments as an assurance that accredited organizations meet rigorous standards of quality and operational integrity that emphasize consumer protection and patient engagement.

“Achieving URAC accreditation is validation of our commitment to quality – both in terms of the care our members receive and in our business practices. It clearly demonstrates that we have met the rigorous standards of URAC, an independent organization and national leader in promoting health care quality,” said Richard Popiel, M.D., M.B.A., executive vice president, Health Care Services and chief medical officer for Regence BlueShield in Washington. “This is an important way Regence can create value for our members and advance the Triple Aim goals of improving the health of patients and their care experience, and lowering costs.”

To achieve URAC’s health plan accreditation, Regence was required to establish goals and measure performance related to access to care, availability of providers and provider selection criteria. Regence also had to address approaches to ensuring appropriate patient protections have been established, such as policies for confidentiality of patient information, informed consent, dispute resolution and other issues.

These standards cover staff structure and qualifications, quality improvement, information management, oversight of delegated functions, ethics, complaints, and the case management process.

 “By applying for and receiving URAC accreditation, Regence has demonstrated a commitment to quality health care,” said URAC President and CEO Kylanne Green. “Quality health care is crucial to our nation’s welfare and it is important to have organizations that are willing to measure themselves against national standards and undergo rigorous evaluation by an independent accrediting body.”

About URAC

URAC, an independent, nonprofit organization, is a leader in promoting health care quality through accreditation and certification programs. URAC’s standards keep pace with the rapid changes in the health care system, and provide a mark of distinction for health care organizations to demonstrate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in setting meaningful standards for the health care industry. For more information, visit

About Regence BlueShield:

Regence BlueShield is a leading health plan in Washington with almost a million members, offering health, life and dental insurance. Regence is the largest health insurer in the Northwest / Intermountain Region, serving more than two million members as Regence BlueShield (selected counties in Washington), Regence BlueShield of Idaho, Regence BlueCross BlueShield of Oregon and Regence BlueCross BlueShield of Utah. Each plan is a nonprofit independent licensee of the Blue Cross and Blue Shield Association. Regence is committed to improving the health of our members and our communities, and to transforming our health care system. For more information, please visit or