Today Regence announced that it has achieved National Committee for Quality Assurance (NCQA) Accreditation for its four regional health plans serving Washington, Oregon, Utah and Idaho. Regence, a nonprofit independent licensee of the Blue Cross and Blue Shield Association serves nearly two million members.
This accreditation is the “gold standard,” reflecting the rigorous and comprehensive independent review by NCQA on health plans, demonstrating the ability to drive improvements in four key areas: quality improvement, utilization management, member services and credentialing. NCQA evaluates how effectively a health plan manages all parts of its delivery system, including physicians, hospitals, other health care professionals and administrative services.
NCQA Accreditation provides health care consumers the ability to evaluate the quality of different health plans across a variety of important criterion. This allows individuals to make health plan decisions based on demonstrated value rather than simply on cost.
“We continuously look to empower our customers and improve their experience by focusing on service excellence, innovative products, and access to high quality networks,” said Dr. Richard Popiel, Regence executive vice president & chief medical officer. “This achievement is a reflection of the hard work and commitment of our employees who ensure people have access to the care they need, when they need it.”
NCQA Accreditation is a nationally recognized evaluation that purchasers, regulators and consumers can use to assess health plans.
For more information about NCQA please visit at www.ncqa.org.
Regence serves approximately 2 million members through Regence BlueShield of Idaho, Regence BlueCross BlueShield of Oregon, Regence BlueCross BlueShield of Utah and Regence BlueShield (select counties in Washington). Each health plan is a nonprofit independent licensee of the Blue Cross and Blue Shield Association. Regence is part of a family of companies dedicated to transforming health care by delivering innovative products and services that change the way consumers nationwide experience health care. For more information, please visit regence.com.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.