Regence BlueCross BlueShield of Oregon honored for member retention 

Jared Short (far right), CEO of Regence health plans, with other winners of the 2026 BCBSA Brand Excellence and North Star awards

Jared Short (far right), CEO of Regence health plans, with other winners of the 2026 BCBSA Brand Excellence and North Star awards.

PORTLAND, Ore. – Regence BlueCross BlueShield of Oregon has been honored with a Brand Excellence Award for outstanding performance in member retention among all 33 independent Blue Cross and Blue Shield companies nationwide. 

The Blue Cross Blue Shield Association honors top plans in member retention in three market tiers, depending on the competitiveness of the plan’s market. Regence BlueCross BlueShield of Oregon in 2025 had a member retention rate of 98.16%, the top mark in the most competitive market tier.   

“This recognition is a reflection of the hard work and passion our teams bring to serving Oregonians each and every day,” said Renee Balsiger, vice president of sales at Regence BlueCross BlueShield of Oregon. “When members choose to stay with Regence year after year, it tells us that we’re delivering on our promise to provide meaningful, reliable health coverage and an exceptional experience.” 

The award comes as part of the Blue Cross Blue Shield Association’s 31st annual Brand Excellence Awards program, which recognizes its licensee companies for exceptional performance in categories that strengthen the Blue Cross Blue Shield brand. These categories include enrollment growth and member retention. 

About Regence BlueCross BlueShield of Oregon 

Regence BlueCross BlueShield of Oregon, headquartered in Portland, has served Oregonians since 1941 and now provides nearly one million people with comprehensive health insurance solutions. As a taxpaying, nonprofit independent licensee of the Blue Cross Blue Shield Association, Regence is part of a family of companies dedicated to transforming healthcare by delivering innovative products and services that change the way consumers nationwide experience healthcare. For more information, please visit regence.com or facebook.com/regencebluecrossblueshield

Plans: Oregon
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